HELP CENTER

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Everything you need to know about using MergerDomo platform and how M&A works.

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General Platform Help – Complete Guide

Step-by-step guidance to help you navigate the platform, manage your account, and resolve common queries efficiently.

Click on the “Register” button on the homepage.
    i. Enter your basic details (name, email, phone)
    ii. Select your role (seller, buyer, investor)
    iii. Complete initial verification steps
    iv. Once submitted, your profile is created and taken forward for onboarding.

Click on “Forgot Password” on the login page:
    i. Enter your registered email ID
    ii. You will receive a reset link via email
    iii. Click the link and set a new password
    iv. If you don’t receive the email, check spam or contact support.

MergerDomo follows a verified onboarding process:
    i. After registration, the team connects with you for a KYC/onboarding call
    ii. Your profile is verified by the admin team post-validation
    iii. You receive confirmation once your account is activated
For assistance, contact us on WhatsApp Business: +91-8862003228

If you are not receiving OTP:
    i. Check if your mobile network is stable
    ii. Ensure the number entered is correct
    iii. Wait a few seconds and retry
    iv. Check if SMS filtering/blocking is enabled
If the issue persists, contact support for manual assistance.

Yes. MergerDomo ensures:
    i. Strict confidentiality protocols
    ii. Controlled access to sensitive deal information
    iii. NDA-based sharing during deal processes until introductory meeting between the counterparties.

Currently, account deletion is not supported directly.
If required, you can request account deactivation through the support team.

Yes, but it is not automatic.
    i. Role changes require admin review and approval
    ii. This ensures accurate deal matching and platform integrity
You can request a role change via support.

You receive updates through:
    i. Email notifications
    ii. Dashboard alerts
    iii. Direct communication from the MergerDomo team
Additionally, Deal Flash updates notify you about:
    i. New relevant opportunities
    ii. Active deals matching your profile
    iii. Important deal-stage updates

Yes. The platform is fully accessible on mobile devices, allowing you to:
    i. Browse opportunities
    ii. Track deals
    iii. Receive updates on the go

You can reach us through:
    i. WhatsApp Business: +91-8862003228
Our team assists with onboarding, deals, tools, and technical support.
💡 Pro Tip: Complete your profile and enable deal alerts to get personalised recommendations.
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