HELP CENTER
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Everything you need to know about using MergerDomo platform and how M&A works.
General Platform Help – Complete Guide
Step-by-step guidance to help you navigate the platform, manage your account, and resolve common queries efficiently.
Click on the “Register” button on the homepage.
- i. Enter your basic details (name, email, phone)
- ii. Select your role (seller, buyer, investor)
- iii. Complete initial verification steps
- iv. Once submitted, your profile is created and taken
forward
for onboarding.
Click on “Forgot Password” on the login page:
- i. Enter your registered email ID
- ii. You will receive a reset link via email
- iii. Click the link and set a new password
- iv. If you don’t receive the email, check spam or contact
support.
MergerDomo follows a verified onboarding process:
- i. After registration, the team connects with you for a
KYC/onboarding call
- ii. Your profile is verified by the admin team
post-validation
- iii. You receive confirmation once your account is activated
If you are not receiving OTP:
- i. Check if your mobile network is stable
- ii. Ensure the number entered is correct
- iii. Wait a few seconds and retry
- iv. Check if SMS filtering/blocking is enabled
Yes. MergerDomo ensures:
- i. Strict confidentiality protocols
- ii. Controlled access to sensitive deal information
- iii. NDA-based sharing during deal processes until
introductory
meeting between the counterparties.
Currently, account deletion is not supported directly.
If required, you can request account deactivation through the support team.
If required, you can request account deactivation through the support team.
Yes, but it is not automatic.
- i. Role changes require admin review and approval
- ii. This ensures accurate deal matching and platform
integrity
You receive updates through:
- i. Email notifications
- ii. Dashboard alerts
- iii. Direct communication from the MergerDomo team
- i. New relevant opportunities
- ii. Active deals matching your profile
- iii. Important deal-stage updates
Yes. The platform is fully accessible on mobile devices,
allowing you to:
- i. Browse opportunities
- ii. Track deals
- iii. Receive updates on the go
You can reach us through:
- i. WhatsApp Business: +91-8862003228
- ii. Email: [email protected]
💡 Pro Tip:
Complete your profile and enable deal alerts to get personalised
recommendations.
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